A new service without an account history pays a $130.00 deposit. A new member at a residence with prior service pays the highest billing for one month in the previous 12 month period. The deposit fee may be waived with an acceptable letter of credit from the member’s former utility provider showing 12 consecutive on-time payments. Once CVEC receives 12 consecutive on-time payments, your deposit will be applied as a credit to your account.
Connect Fee – Energized
When you connect an energized location or request transfer of service you will be charged a fee of $15.00 plus tax.
Connect Fee – Non-Energized
A $50.00 fee will be charged when you connect a nonenergized location.
Connect Fee – New Build
All new builds will be charged a fee of $50.00 plus tax.
A $50.00 fee is charged when a 24 hour notice for non- payment is posted.
If you disconnect your service and later reconnect the same service a $50.00 fee plus tax will be applied.
Non-Pay Reconnect Fee
If your service is disconnected, you will be subject to a $50.00 reconnect fee during office hours of 8:00 a.m. to 4:30 p.m. Reconnection of nonpayment accounts will require payment of all past due amounts. An additional deposit may also be assessed to you.
After-hours Reconnect Fee
If your service is disconnected for nonpayment and you request reconnection after 4:30 p.m. you will be required to pay $175.00 plus tax. Reconnection of nonpayment accounts will require payment of all past due amounts. An additional deposit may also be assessed to you.
A $50.00 fee plus tax will be applied when the meter is requested to be disconnected and is no longer energized.
Non-Pay Disconnect Fee
If your location is disconnected for non-payment a $50.00 fee will be charged.
A $30.00 fee will be assessed for any checks, electronic checks or debit cards that are declined by your financial institution. Additionally, your bill will be considered unpaid which could lead to disconnection and additional fees.
Late Payment Charge
A 1.5% penalty will apply if your payment is received after the due date printed on your bill. Please contact our office at 641-932-7126 or 800-475-1702 for information about our current rates.